Contact
Say it plainly and it gets read.
One person reads everything that arrives here, so there is no queue and no ticket number. A reply usually takes a day or two.
hello@flintworkbench.comWhat is worth sending
You found something wrong
The most useful mail there is. A claim on this site that does not hold, a check that fires on writing that is fine, a page that says a thing the product does not do. Send the sentence and where you saw it.
You want one of the three that are not built
Say which, and what your week currently looks like without it. That is what decides the order they get written in, and right now the order is a guess.
You are stuck connecting an agent
Send the client you are using and what it said. Setup is one line and it still goes wrong, usually in a way that is our fault to document.